Apply to Become a Client Care Representative at Brandstetter's KangaRoof

Join the KangaCrew as a Client Care Representative in Greater Cincinnati, OH

Client care representatives at Brandstetter's KangaRoof receive top pay in the industry!

  • Ideal candidate will possess office experience with customer interaction as well as making and receiving calls.
  • This is a full time position, the pay is top in the industry.

More Information

Brandstetter’s Kanga Roof is a local, family-owned roofing company. With 25 years in the business, we take pride in the reputation and customer relationships we’ve built. If you like helping people succeed by being part of an integrity driven Christian company. This might be the job for you.

Ideal candidate will possess office experience with customer interaction as well as making and receiving calls.

Under the direction of your manager, the you will support in daily operations in the following areas:

  • Answer telephones and addressing whatever the need may be
  • When the phones aren’t ringing, making outbound calls
  • Comfortable calling customers for happy checks, to inform of any changes to the schedule, etc
  • Meet and greet visitors
  • Knowledge of all administrative and clerical duties
  • Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, filing, and writing “Thank you” cards to clients
  • Maintain electronic filing system
  • Support staff in assigned project-based work
  • Strong communication within team

Qualifications:

  • Taking care of the client is the highest priority
  • Strong communication
  • Customer service experience recommended and good phone etiquette required
  • Positive attitude and willingness to learn
  • Able to talk under pressure to clients
  • Hard work ethic
  • Strong organization skills and multi-tasking
  • Ability to work well with others

This is a full time position, the pay is top in the industry. After an introductory 60 day period, the candidate will be eligible to receive the below benefits. 

Benefits include:

  • Group health, dental, and vision insurance
  • Paid holidays (including Christmas Eve and Black Friday)
  • Paid vacation
  • Paid sick time
  • Paid personal time
  • Flexible schedule

Brandstetter’s KangaRoof has been serving the roofing needs of our community for over 25 years. As a company with strong family values and a fun and positive working environment, our employees are as important as our customers. If you would like to learn more, please call 513-734-9000 and ask for Jacob.

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