Frequently Asked Questions

    • Yes, our professionals are fully insured for their protection and yours.

    • We work very hard to deliver a comprehensive estimate, which covers any and all costs. On occasion, we will find hidden damage that we didn’t anticipate once we get into the job. Before any additional work outside of the agreed estimate is done we will discuss all costs with the homeowner.

    • In addition to the warranty provided by the roof manufacturer, Brandstetter’s KangaRoof offers your peace of mind with the best guarantees around. Our guarantees include a 10-Year Premium Craftsmen Guarantee, 10-Year No Blame Guarantee, Ironclad Lowest Investment Guarantee, and the Happy Neighbor Guarantee.

    • While this is sometimes done to save money, the drawback is that it can be much more difficult to locate problems in the future and it can mask issues, allowing them to become much more serious.

    • It is not necessary for you to be home while work is in progress, however many homeowners prefer to be present as the work takes place. It is entirely up to you.

    • Power from the home is preferable, as it reduces the noise associated with diesel or gas compressors, however, we can use these power sources if necessary.

    • We respect your home and property. Our team will do everything possible to ensure our work does not affect your property in any way. If you have special concerns, please discuss them with us before work begins.

    • For your convenience, we accept payment by cash, check, or most major credit cards. We also offer flexible financing options to meet most budget needs.